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Free standard shipping on orders over 250 AED
🔄 Return & Refund Policy: We accept returns within 14 days of delivery for eligible items. Products must be unused, in original packaging, and not customized or opened (for personal care products).
📦 Return Shipping: Return shipping is free if the item is damaged or incorrect. If returned due to change of mind, the customer covers the shipping fee.
💳 Refunds: Refunds are processed within 10 business days after we receive and inspect the item.
❗ Non-returnable Items: Sale items, gift cards, and opened beauty/personal care products are non-returnable.
📩 Contact: For returns, please email: customer_service@pinky-cosmetics.com
We currently ship to the following countries:
🇦🇪 United Arab Emirates – 🇸🇦 Saudi Arabia – 🇰🇼 Kuwait – 🇶🇦 Qatar – 🇴🇲 Oman – 🇧🇭 Bahrain
🕒 Ready to Ship: 1–2 business days
📬 Tracking: Tracking number will be sent via email or SMS once the order is shipped.
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We currently ship to the following countries:
🇦🇪 United Arab Emirates – 🇸🇦 Saudi Arabia – 🇰🇼 Kuwait – 🇶🇦 Qatar – 🇴🇲 Oman – 🇧🇭 Bahrain
🕒 Ready to Ship: 1–2 business days
📬 Tracking: Tracking number will be sent via email or SMS once the order is shipped.
We accept returns within 14 days of delivery for eligible items. Products must be unused, in original packaging, and not customized or opened (for personal care products).
Return shipping is free if the item is damaged or incorrect. If returned due to change of mind, the customer covers the shipping fee.
Refunds are processed within 10 business days after we receive and inspect the item.
For returns, please email: customer_service@pinky-cosmetics.com
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