🔄 Return & Refund Policy
We accept returns within 14 days of delivery for eligible items.
Products must be unused, in original packaging, and
not customized or opened (for personal care products).
📦 Return Shipping:
Return shipping is free if the item is damaged or incorrect.
If returned due to change of mind, the customer covers the shipping fee.
💳 Refunds:
Refunds are processed within 10 business days after we receive and inspect the item.
❗ Non-returnable Items:
- Sale items
- Gift cards
- Opened beauty/personal care products
📩 Contact:
For returns, please email:
customer_service@pinky-cosmetics.com